Client Comments

You’re a rockstar.  Thank you 🙂

_____

Regarding: Remotely installing a virtual environment for Windows XP on a Macbook Pro.

Many thanks for Brainspiral’s help in making Core Flow Yoga a success.  Justin is a great designer!  Good luck with everything.

Thanks,Hunter! So glad I got a Mac!

TV is working out great….HUGE improvement!

**********

Regarding: Mac Laptop Updates and Installation of a new 40″ LED TV with matching Blu-Ray player for streaming Netflix.

Hunter, I wanted you to know that Jackie did a great job the other day, and thank you for following up so quickly on my initial request.  It’s good knowing you folks are in town!

_____

Regarding: Mac OS 10.6 System Optimizations; Compatibility checks with

Great. I’ll be in touch. But your instructions were flawless, and the machine is running like new.

*****

Regarding: Optimizing a windows system following a spyware infection.

Thank you so much for setting me up [with my new iMac]. It is great. I loaded on photoshop elements 8 today that I got new a while back – so I am all set to go! At some point I will get some kind of publishing or indesign. Thanks!
_____
Regarding: Purchase and set-up of a new Apple iMac.

We want to extend our appreciation of the great job you did for our home and look forward to future services along with recommending your business to all of of friends.
*****
Regarding: Installation and wiring for high speed wireless internet, a bedroom television and full home theatre with surround sound.

It is even more fun than a new car!  I like it and thank you.

*****
Regarding: Installation of a new Lenovo A70Z All-In-One Integrated Workstation and migrating data & settings from an older Dell system.

BRAVO!!!  As always, you have been amazing and we really appreciate all your hard work. K

*****

Regarding: Installation and configuration of:

16 Apple iMac Desktop Computers
10 Apple Macbook Laptops
1 Apple Mac Mini Server
2 IBM Lenovo A70Z PC Workstations
1 HP Laserjet CP2025X Network Color Laser Printer
2 Canon MP560 Wireless Color Inkjet Printers
2 Epson Scanners

Including the migration of an existing Windows Active Directory Domain to Open Directory on Mac OS X Server, reconfiguration of various network services including DHCP & DNS, and installation of a new print server.

Thanks Hunter

I really appreciate your attention to my little business.  You’re the best!

*****

Regarding: Developing an internet-based backup strategy for securely storing off-site backups.

Super! Oh thank you very much!

*****
Regarding: Updating a client website by removing several top-level navigation elements.

Hunter,

Thanks, as always, for your prompt attention to our problems/issues.

You are great to work with and we appreciate your help.

*****

Regarding: Upgrading to a new Canon wireless photo printer.

Hunter, That is great! Thank you so much. Let me know how it goes fixing my old computer and we’ll take it from there.
Always appreciative, Sarah

*****

Regarding: Replacing defective LCD on a PC laptop.

Hunter, it was incredibly kind of you to send my friend the information you sent her, and I just want you to know that it was above the line of duty! It’s a pleasure to work with you under any circumstances, and thank you so much! If you ever relocate Williamstown will go under!

All best to you and Johanna and Jackie

_____

Regarding: Troubleshooting Microsoft Office for Mac performance and stability issues.

Jackie did a great job yesterday.  She fixed all of our problems.  She even got the AnyTime software working.
Gigliotti Electric
_____
Regarding: Properly configuring a peer-to-peer network for file and print sharing, resolved printing/emailing invoice issues with Peachtree, activated a multi-user calendaring system, fixed outgoing Outlook mail problem.

Thank you Hunter and Dave! I really appreciate your help and your time.

I went to the site and all of the 8 links look and work perfectly.

Thanks again!

Best,

_____

Regarding: Updating search engine optimized (SEO) links on RussMatt.com, a site we maintain & host.

I see it yeah, you’re the best !!!!

_____

Regarding: Data Retrieval & Restoration on a Windows 2000 Server File Server

Hunter—many thanks for help today. Jackie was a super teacher (now to remember!). Probably will call on you again. All the best.

Just to let you know that Jackie was great — efficient and fixed the problem! Thanks for having such a responsive staff.
_____
Regarding: Troubleshooting issue whereby Verizon began to block all outgoing mail traffic on communication port 25. Over the past few weeks Verizon has been rolling out a block on port 25 in an effort to make more difficult the lives of spammers and virus propagation. Use SSL or a non-standard port for outgoing, unless you’re unfortunate enough to have a provider who doesn’t offer an alternative. Most providers, including GMail and Williams, allow outgoing mail traffic on ports 465 or 587, Webmail is not affected. You can read more about this issue here.

Oh my gosh — you did it!   That one little thing and I spent an hour talking to a nice young many in India who couldn’t help me in the long run.  I’ll report  back tomorrow, but the black is gone.  It was a weird day on the computer. Many thanks.
_____

Regarding: Mac OS X Snow Leopard corrupt color profile resulting from attempt to custom calibrate display using Spyder calibration software and hardware. Resolution involved removal of all custom profiles in Macintosh HD->Library->ColorSync->Profiles, permitting system to default to a functional color profile.

Jackie,
Thank you so much for all your help yesterday!!!!!!!!  I really appreciated it!!!!!!!!  I get so nervous that I’m going to do something drastically wrong and you eased my mind.  🙂
_____

Regarding: Microsoft Access Database Size & Performance Issues, SQL Table Linkability, Workstation Upgrade Options

Big Thanks! All better.  Thanks so much.
_____

Regarding: iMac Snow Leopard Upgrade, Alternative HP MFC Scanner Driver Configuration & Integration w/ iPhoto, Apple Mail Auto-Complete Diagnosis, Printing Troubleshooting & Testing

Hunter , Jackie,
I just got  your message and wanted to say Thank You for such prompt attention and a job well done.  Honestly I was hoping you screwed things up just enough so I would have had today off as well as Monday but no such luck, you guys are too good !!!!
All is up and running very smoothly.
Hope you had a great weekend

you are wonderful.  thank you!

YOU ROCK!  THANKSSOMUCH!

Hi.  You’re the best.    Thanks to you guys, we can access email from anywhere.  I just wanted to thank you again for your good humor and admirable competence.  Thanks for all your (and Jackie’s and Judson’s) help.

Thanks to all. Just off a conference call and they all love the website. THANKS for your efforts.

Thanks for your advice. A new PC was well worth the money. Enjoy your summer.

Hi Alex, My computer is doing well! Thank you for bringing it back to where I can manage it. Your patience paid off! I hope some day you will turn your family research into some short stories or a novel. Think about it! Best Wishes

… thank you … for the “sterling” service.

Thank you very much for helping us out so quickly with our perplexing problem. This email and attachment are sent wirelessly thanks to you.

Thanks! I noticed some nonprofit I’m involved in was recently thanking you: perhaps Hoosic River Watershed, or Northern Berkshire Community Coalition? Anyway whatever it was, keep up the good work, it’s appreciated.

You are, as usual, so smart.

Looks terrific! Great outcome, and thanks for all of the hard work in helping us to look good. It will be a popular spot..

Thanks for all of your hard work and dedication.

Thanks for your work on the installation and for the return of the cable! Everything is working great.

YAHHOOOOOOOOOOOO! I WOULD SAY I LOVE YOU…BUT I HARDLY KNOW YOU….SO I’LL JUST SAY THANK YOU!!!!!

Our thanks to you for making things understandable for a couple of high tech neophytes.

That was a very nice article in the Eagle yesterday. The only area they did not stress enough was that you knew what you were doing, something I have appreciated a great deal.

Hi Hunter and Crew. i would like to thank you and your staff for making what I think is the first fire department in Berkshire County that is state of the art. You and the staff at Brainspiral have been great to work with. I am looking forward to working with you all for a long time. Once again, thanks from all of us.

The write-up in the Eagle is splendid! You are now a Celebrity! Revel in it!

Seth was miraculous yesterday, and we think of him as the glowing light at the end of the tunnel.

I was doing library web stuff last night and went again to look at your sites. I love your new logo and the breakout between technical and design departments. Your pages are great! … I’m awed by the work you do. Especially since I can remember what you guys were like in first and second grades!

Hi Hunter: The new TV is great!  Yes, the size is just right, and we’re delighted with the easy accesses, either to DVD and VCR with just one click! Thanks so much

Hunter you are amazing!!!!!!!!!!!

When I give thanks around the table later, you will be at the top of my list…

Hunter, I just called my mom with my new bluetooth headset and I love it, thanks for that advice and for everything else you helped me with!