Procedure for Cleaning Up a PC or Mac

Hi Jeff -

Yes, we can help. At least 50% of our business entails home user support.

How old is the machine? Normally what we do is:

Ensure the machine has sufficient memory. Ensure the machine does not have a hardware defect (like bad memory or bad hard drive – both known to cause performance issues). Ensure the operating system is functioning properly by: Removing out of date software Installing all important patching and updates Optimizing the system by eliminating unnecessary system services, cleaning temporary files and defragmenting the hard drive

Test the machine.

If the machine is exceptionally old – like 7+ years – then it’s usually not worth fixing. Instead, we junk the machine and migrate the data over to a newer machine (we have clients that upgrade their systems regularly and donate their equipment to us afterwards). Ultimately then you’ll have a fully functional system instead of something patched together.

Total cost: $50-$100

Thanks,

hunter greene Brainspiral Technologies, Inc. ————————————————————————————- hunter@brainspiral.com http://brainspiral.com w: 413-458-5755 c: 413-281-4918

On Apr 5, 2010, at 9:03 AM, Heather wrote:

> Hunter > > My Moms computer is running real slow and really needs to be cleaned > up is that something you generally do and if so how much do you > charge for that service? > > >