Mac OS Firefox/Safari Can’t Save Files

If it’s Firefox, then just go to the Firefox menu, then Preferences. Under the Downloads section, make sure ‘Save Files To’ is active, then press the ‘Choose’ button on the right. When the Finder window opens, select ‘Desktop’ on the left.

If it’s Safari, then just go to the Safari menu, the Preferences. Under the ‘Save downloaded files to’ option, select ‘Other’ from the drop-down menu. When the Finder window opens, select ‘Desktop’ on the right.

The problem is that the browser has an incorrectly stored path in its settings & it’s trying to save a file to a location that doesn’t exist – which is simply can’t do. Updating the settings will allow the browser to save the file.

hunter greene Brainspiral Technologies, Inc. hunter@brainspiral.com http://brainspiral.com w: 413-458-5755 c: 413-281-4918

On Apr 22, 2009, at 12:26 PM, Kathy wrote:

> I assume so – I try to download from either email (gmail) – and > think have tried on line – but has mainly been when I am sent a > document- like this one: Centsability poster 1.doc – just a basic > word document. > > > On Wed, Apr 22, 2009 at 12:16 PM, Hunter Greene > wrote: > > I assume this is within your web browser, correct? Firefox? > > hunter greene > Brainspiral Technologies, Inc. > hunter@brainspiral.com > http://brainspiral.com > w: 413-458-5755 > c: 413-281-4918 > > > > On Apr 22, 2009, at 12:15 PM, Kathy wrote: > >> Hi Hunter and Brainspiral: >> >> I love the new laptop – it si great >> >> One small difficulty – when I try to save/download an email >> attachment – comes up with message thaL user/macadmin/desktop/ >> bslinaxp.xls could not be saved, part because you cannnot change >> the contents of that folder. change the folder properties and try >> again or try saving in a differnt localtion. >> >> I don’t know how to change or take the lock off of the ‘desktop >> foler” – I cna save into folers when I do something and can >> specify a location – but cant’ change or create new folders. >> >> Can someone help? >> >