iPod Trouble
Hi Haley -
You should definitely be connecting your iPod via USB, which I’m sure you are. iPods don’t even support Firewire any more, and neither does your laptop.
I would start here:
http://support.apple.com/kb/TS1410?viewlocale=en_US
Essentially these steps will reset your iPod completely. All your music will be deleted, but you can re-sync it afterwards once it shows up in iTunes.
There may also be software updates available for your iPod. Once iTunes recognizes it, you’ll be asked to install them (do so).
Let me know how it turns out.
Best,
hunter
On Dec 2, 2009, at 7:46 PM, Haley Mahar wrote:
> Hi Hunter, > Of course now that I know the battery’s okay, the iTunes is throwing me off. When I plug in my iPod to update it, it showed up on the desktop but not in the library and when I go to icon on the desktop it shows no music. Should I just delete all the files off the iPod? The Apple website mentioned something about FireWire but I have no idea what that is. > > Thanks, > Haley > > > Nov 30, 2009 12:55:15 PM, hunter@brainspiral.com wrote: > > =========================================== > > > Hi Haley – > > Glad it’s working out so far. > > The battery life will fluctuate depending on what you’re doing. You > should be able to get about 4 hours on that model. > > If you dim the screen (F1 key) and turn off WiFi (if possible), you > will conserve additional battery life. > > It’s also a good idea to fully ‘cycle’ the battery – which means that > if you use the machine on battery power, continue to use it until it’s > completely dead. Then charge it up completely. > > > hunter greene > Brainspiral Technologies, Inc. > ————————————————————————————- > hunter@brainspiral.com > http://www.brainspiral.com > > > > On Nov 29, 2009, at 5:05 PM, Haley wrote: > >> >> Hi Hunter, >> >> Thank you so much for the laptop. All my files are there and working >> fine. I just had one question about the battery. It seems to be a >> little fickle, telling me that it has 5 hours and then the next >> minute saying it has 3. When its fully charged, it has 5.5, but I >> wasn’t sure if its supposed to have 7? Let me know if this is >> something I should be worried about. The only thing I haven’t done >> yet is re-sync my iPod, but I think that will go fine. >> >> Again, thank you so much. >> >> Haley >> >> >> Nov 23, 2009 09:13:28 PM, hunter@brainspiral.com wrote: >> >> =========================================== >> >> >> Haley – >> >> Your laptop is all set & I’ll drop it off for you tomorrow. >> >> A few things: >> >> I copied over all the data I could find on the old laptop. This >> moved music to iTunes and pictures to iPhoto. All your documents >> are in your Documents folder. I installed Office (Word, Excel, >> Powerpoint) & made sure all the Apple software is up-to-date. >> >> If you’re missing anything or need anything, feel free to get in >> touch. >> >> Enjoy! >> >> hunter >> >
