Flagging/Followup Issue Outlook

> > I may have some not so fantastic news. The reason the follow-up > options are not working as they did before is by design. > > We have set up your email account over the IMAP protocol. If you > remember, we did this so that changes you made inside of Outlook > would be consistent regardless of where else you viewed your mail > from. The IMAP protocol does not support all the flagging features > that Outlook offers. In past versions of Outlook, Microsoft chose > to ignore this and allow access to the full range of features > despite having to break the rules to do so. It was, technically > speaking, a hack. > > In Outlook 2007, the decision was made to be more compliant with the > IMAP protocol. What this means for you is that you can flag a > message still, but have only the option of flagged/unflagged. You > lose the follow-up & calendar tie-ins that you are used to. > > Unfortunately, these are your two options: > > 1) Stick with the IMAP protocol to keep changes in sync across > multiple systems. > 2) Change how you access email to support Outlooks full range of > Flagging options. You would lose the ability to keep changes to > your email messages in sync. > > Let me know which option would work better for you and I can help > you get it sorted out. > > Jacklyn Matts > Brainspiral Technologies