Jackie’s notes and thoughts regarding basic PC security.
> > Yes, every windows computer should be running an antivirus program. No software will prevent 100% of infections, but not having any protection is simply asking for trouble. > > We do not recommend Norton or McAfee – ever. These products are no more effective than others, will have a significant negative impact on system speed, and are costly (especially for larger organizations) despite these facts. We encourage all of our clients to run Microsoft Security Essentials, keep it updated, and allow it to run a full scan at least once a week. > > Microsoft Security Essentials is available here –> http://windows.microsoft.com/en-US/windows/products/security-essentials > > We recommend all users avoid the use of Internet Explorer. While the number of security flaws is only arguably greater than other browsers it’s high level of integration with Windows OS means that the risks are usually of greater severity and easier to exploit. > > Firefox, Google Chrome, and Safari are all good alternatives. For Firefox and Chrome there is a highly effective addon called AdBlock Plus. This addon prevents the browser from downloading/displaying almost all online advertisements. By doing so it is able to offer a safer, faster, less confusing web experience. > > Mozilla Firefox –> http://www.mozilla.org/en-US/firefox/new/ > Google Chrome –> https://www.google.com/chrome > Apple Safari –> http://www.apple.com/safari/ > AdBlock Plus –> http://adblockplus.org/en/ > > I’ll give Christal a call tomorrow, but I do have my concerns about how effective cleaning this machine will be. The last infection was an especially nasty trojan that has only been around a short while. I suspect this one is the same thing – called ZeroAccess. The ONLY completely reliable way to clean this is to reinstall Windows. I’ve had some small success dealing with this particular infection when on-site, the results of cleaning this remotely are much less hopeful. Also, there is not legitimate software from malware.org. This concerns me that Christal has taken some additional action that will make this even more difficult to clean. > > I’ve also included a short document that I hope will offer everyone some good advice on ways that they can help avoid future infections. Please take a look and perhaps forward the attachment to all CIP staff. >